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Who we are?

iTICKET

iTicket is a unique ticketing services company that allows venues to connect with customers around the world and sell tickets on user-friendly and innovative online 3D seating map surface.

We provide world’s leading ticketing solutions, including Virtual Reality Broadcasting, globally to:

  • Concert venues
  • Theaters
  • Festivals
  • Sports and entertainment events
  • Museums and exhibition halls

In most markets where iTicket operates, we pose a real challenge to competitors with our honest and reliable software systems.

If you want to offer the best ticketing experience to your customers - get in touch to find out more.

About us

History

iTicket was established in 2016 in Baku Azerbaijan. The founders have previously been working in an IT business that provided services for the entertainment industry. They used this expertise to establish iTicket with a view to offer a better customer service solution for venues to sell tickets online.

The unique ticketing system that they developed sends real-time analytics to venues and allows customers to get a real-life view of their seats before purchasing them.

This technology allowed iTicket to win a tender from the Azerbaijani Ministry of Culture in 2017. Further, since the Fourth Islamic Solidarity Games.

iTicket has supplied ticket sales systems and solutions for many venues, including the Baku Olympic Stadium and the Formula 1 City Circuit. One of the recent milestones for iTicket was being chosen by the UEFA to supply the ticketing service for its matches in Azerbaijan.

Over the years, iTicket has been graded as the most reliable and professional ticketing partner having recently introduced their new software, the Virtual Reality Broadcasting system to the world.

In 2018, iTicket has expanded to Uzbekistan. In 2019 the firm has been contracted by the Dubai Tourism Centre and launched its Dubai office. iTicket is also currently expanding to the UK and other European countries.

2016

MILESTONES

EVENTS

  • iTicket.az - was founded in August 2016
  • Became the leading ticketing solutions company in the event industry of Azerbaijan
  • iTicket won the tender of the Ministry of Culture
  • 4th Solidarity İslamic Games
  • Baku City Circuit
  • 30th Women's European volleyball championshiop
  • Expansion to Uzbekistan
  • Baku City Circuit
  • BMX World Championships
  • Zhara Music Fest
  • Judo World Championships
  • Contracted with the Dubai Tourism
  • Dubai Launch of iTicket
  • Baku City Circuit
  • UEFA Europa League Final in The Baku Olympic Stadium
  • European Youth Olympic Festival
  • iTicket expansion to the UK
  • Introduction of Virtual Reality Broadcasting
  • Expansion to Germany Switzerland and Austria
  • TBC

About us

Supported
events

About us

Corporate social responsibility

We are a committed Global Citizen that actively works with charities on partnering for events with special causes free of charge.

We have established our Virtual Reality Broadcasting system so that people who do not have the means to attend an event, be it for financial or physical reasons, can still enjoy the same experience from home.

iTicket supports several charitable causes in different countries and is open to collaboration with charities across the world.

Previously, iTicket has arranged free shows in the Azerbaijani Children’s Theatre for children with disabilities as well as the "e;Jlirtdan Show"e;. iTicket is open to the organisation of free events on the occasions of the Ramadan, Easter and Novruz Celebrations for low income families.

A unique offering

Products

iTicket offers ticketing services and products that are unique within the industry and provide competition even to the most established online ticket retailers:

Virtual Reality Broadcasting

iTicket offers a Virtual Reality Broadcasting service for its clients. People often do not have the means to attend an event due to financial, physical or other reasons. Our VRB system not only allows customers to watch live events from their own living room but also transforms the experience through the use of our unique virtual reality broadcasting software that operates as a 3D software for customers at home.

This innovative technology generates additional revenues for the venues as the VRB system offers an endless number of tickets to customers. This piece of software also makes iTicket the Netflix of broadcasting events globally.

The only requirement is for viewers to possess VR headsets.

3D seating map

At iTicket, we always want to make sure that our products are competitive and innovative for both our clients and their customers. Therefore, we have designed our 3D Seating Maps to ensure customer satisfaction and maximum transparency with regards to the view from their seats.

The 3D Seating Map is a unique sales software that operates on innovative technology that allows customers to choose their seats within the venue and get a real life view of the stage. This allows your customers to know what they are paying for and decreases the likelihood of complaints as they are perfectly aware of the view that they will get from their chosen seats.

A unique offering

Technologies

iTicket offers a full range of automated ticketing services with a complete control over a ticket’s life-cycle. Our service is designed for theatres, concerts, tours, large venues and festivals, sporting events as well as exhibitions and museums. The service is always tailored for the client’s personal web office and to customer-specific requirements, including a flexible pricing system. Our unique feature is the 3D seating map system that allows customers to get a real-life view of the venue from their chosen seat.

Our tailored ticketing systems
offer the following capabilities

For venues
  • Multichannel and integrated sale of tickets online, on mobile apps, at the box office and at ticket terminals
  • Individualised voucher and ticket design with several security feature levels
  • Promotional codes, special offers and cross-selling
  • Seat swap in case of seating arrangement alterations
  • Online monitoring and reporting
  • In-depth sales analysis to enhance ticket sales for the venue
  • Graphical editor of tickets, vouchers, and e-tickets
For venues
  • Multichannel and integrated sale of tickets online, on mobile apps, at the box office and at ticket terminals
  • Individualised voucher and ticket design with several security feature levels
  • Promotional codes, special offers and cross-selling
  • Seat swap in case of seating arrangement alterations
  • Online monitoring and reporting
  • In-depth sales analysis to enhance ticket sales for the venue
  • Graphical editor of tickets, vouchers, and e-tickets

A unique offering

Special features

  • iTicket employs cloud-based technologies to centralise all data management and collection functions throughout the entire process.
  • iPOS ticket application, which offers full integration with any third-party systems based on its API
  • Cloud solution with blockchain technology, including DdoS attack and phishing protection
  • NGINX coupled with PHP-FPM provides the system with ultrafast operating speed
  • Sphinx search system that guarantees the best possible search results
  • Individualised ticket design with various security features that include watermarks, UV elements, copy protection, hologram, non-standardised format and tickets with the NFC chip.
  • Access control system that can be integrated with any turnstile system for scanning.
  • Flexibility
  • API Integration
  • 3D Map
    Seat Selection
  • Centralized
    system
  • Reports
  • Access
    Control System
  • Multi-payment
    Method
  • Ticket
    Templates
  • Seats
    Reservation
  • User
    Management
  • Promotion
    Codes
  • In-depth
    Sales Analysis

FAQs

WHAT IS iTICKET?

iTicket is a unique ticketing services company that allows venues to connect with people around the world and sell tickets for various events. iTicket is an international and reliable company built for an era where nearly all tickets are purchased online, often from venues where customers have never been before. Our services operate on a user-friendly and innovative online surface that blocks fraudulent attempts and prevents the sale of overpriced tickets. In most markets where iTicket operates, we have provided a real challenge to competitors with our honest and reliable software systems.

WHAT IS VBR?

VRB is our Virtual Reality Broadcasting System that allows viewers across the world to view events on a discounted price in real time through a virtual reality headset. Viewers can access a 3D viewing software, called VRB, on iTicket’s platform and use their virtual reality headsets to watch live events from their chosen physical location.

WHAT TYPE OF PRODUCTS DO WE OFFER TO OUR CUSTOMERS?

We offer flexible, easy-to-use and fraud protected services that include 3D Seating Maps and Virtual Reality Broadcasting. Our services guarantee customer satisfaction and can be integrated into our client’s website or can be outsourced completely. iTicket’s products provide support to partnering venues on seating transparency and makes the purchase of tickets customer friendly. iTicket also generates extra profit and access to new audiences for venues through Virtual Reality Broadcasting.

REPLACE

REPLACE

WHAT MAKES US DIFFERENT?

We offer flexibility and transparency for our clients both in terms of our systems and for their customers use of our online systems. Our software can be integrated to our client’s website or can be outsourced. iTicket also uses fraud protection so that customers are guaranteed to receive their tickets and will not be scammed. For more information, please visit our ‘A Unique Offering’ page.

WHAT TYPE OF VENUES DO WE WORK WITH?

We work with all types of venues, including theatres, arenas, sport halls and even stadiums.

WHAT ARE OUR PRICING METHODS?

We offer flexible pricing methods dependent on venue size, location, our services and the type of events. There is an opportunity for charitable events to request our services pro bono.

HOW CAN I CONTACT iTICKET?

Get in touch on the Contact Us page through this website or alternatively email us at [email protected]

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